ORG80070 - Diagnostic Methods for Organizational Consulting

(3 units)

Prepares for consulting, organizational, and evidence-based problem-solving. Addresses key techniques used in consulting research including field research, interviewing, focus groups, surveys design data collection sampling, reliability and validity issues. Qualitative methods used in organizational consulting are covered, including case study, action research, needs assessment, program monitoring and evaluation, utilization research and content analysis. Covers ethical, cross-cultural, and multicultural issues and responsibilities in consulting research. Writing and presenting business reports to professional audience are addressed.