Catalog 2013-2014 
    
    Dec 13, 2024  
Catalog 2013-2014 [ARCHIVED CATALOG]

BUS 6080 - Management of Service Organizations

(3 units)
Examines the special problems of designing, producing and delivering services (as opposed to physical goods) and explores the different management tasks faced in various types of service firms. The primary (though not exclusive) focus of the course is on operations management, including the relationship between marketing, human resources and operations. Emphasis is on strategic decisions of service organizations.
Prerequisites: BUS 5070